Privacy policy Groupz

When you visit our website, contact us, or – for example – when you (or your organisation) enter into an agreement with us, we may receive personal data about you. In this privacy policy, we explain how we use that personal data. We always handle your data carefully and store it securely. If you have questions or want to know what data we have about you, feel free to contact us. We may update this privacy policy as needed. We therefore recommend checking back regularly to stay informed about any changes.

Table of Contents

1. What is this privacy policy about?

2. Who uses your data?

3. Whose data do we use?

4. How do we collect your data?

5. What data do we use?

6. For what purposes and on what legal grounds do we use your data?

7. How long do we keep your data?

8. With whom do we share your data?

9. Where do we store your data?

10. How do we protect (the use of) your data?

11. What rights do you have regarding our use of your data?

12. What rules apply to the use of your data?

13. What cookies do we use?

14. What do we do with data from minors?

15. Do you have a question about this privacy policy?

1. What is this privacy policy about?

This privacy policy explains how Groupz handles personal data. It applies to individuals who have contacted us, whether via our website or otherwise—such as website visitors, business contacts, and other third parties. Personal data is any information that can identify you directly or indirectly, like your name, phone number, IP address, customer number, or browsing behaviour. For more information about personal data, visit the website of the Dutch Data Protection Authority.

2. Who uses your data?

Groupz B.V. is the organisation responsible for the processing of your personal data as described in this policy.

Company details:
Name: Groupz B.V.
Location: Tilburg
Chamber of Commerce number: 96229187
Email (for privacy-related questions): privacy@groupz.now

3. Whose data do we use?

We process the personal data of anyone who has contacted us or visited our website. This includes, among others:

• website visitors;

• contacts and (potential) business clients;

• supplier contacts;

• contacts from other partners.

4. How do we collect your data?

We may receive your data directly from you, for example when you:

• visit our website;

• fill out forms on our website (e.g. contact form);

• contact us by email, phone, or other means.

We may also obtain your data from third parties.

5. What data do we use?

We may use the following personal data:

• first and last name(s);

• gender and title(s);

• contact details (e.g. email address(es) and phone number(s));

• company names;

• data related to why you contact us or needed to carry out an agreement with your organisation.

6. For what purposes and on what legal bases do we use your data?

We use your personal data only for the purposes for which it was collected, such as:

• for entering into and maintaining a customer relationship or collaboration with your organisation: contacting you about agreements, drawing them up, or fulfilling them (legal grounds: Article 6(1)(b), (c), or (f) GDPR);

• for analytical and statistical purposes, including service improvement (using cookies), based on your consent or our legitimate interests (Article 6(1)(a) and (f));

• for personalisation and improving website experience (via cookies), based on your consent (Article 6(1)(a));

• for marketing, based on your consent or our legitimate interests (Article 6(1)(a) and (f));

• to safeguard the security of our and third-party property, comply with legal obligations, and handle disputes (legal grounds: Article 6(1)(c) and (f)).

7. How long do we keep your data?

We retain your personal data only as long as legally permitted and strictly necessary for the purposes collected.

• If you are our contact at a client, supplier, or partner organisation, we retain your data for the duration of the collaboration, and in principle up to seven years after it ends.

• Afterwards, we keep data only if necessary for statistical purposes or to resolve complaints or legal matters.

8. With whom do we share your data?

We limit sharing of your data with third parties. We may share your personal data in these cases:

• if necessary to execute an agreement with you or your organisation;

• if required by law, such as for fraud investigations or tax inspections;

• when we inform you at the moment of data collection;

• when third parties process data on our behalf (e.g. IT system providers). We have processing agreements to ensure confidentiality and security.

9. Where do we store your data?

We process and store your data primarily within the European Economic Area (EEA).

However, data may be shared with or stored by organisations outside the EEA — for example, our account management tool HubSpot. When personal data is transferred internationally, appropriate safeguards are in place, in compliance with Chapter V GDPR.

Have questions about this? Feel free to contact us.

10. How do we protect (the use of) your data?

We take extensive organisational and technical measures to protect your data. Our systems and communication channels are secured to ensure your data remains confidential. We use measures like multi-factor authentication where possible.

We also ensure your data is only accessed by authorised staff, and train employees to handle data carefully and confidentially. Questions about specific security measures? Just ask.

11. What rights do you have regarding our use of your data?

Because we use your personal data, you have several rights:

• right to information: we must explain clearly what we do with your data (as in this policy);

• right to withdraw consent: if you gave consent, you can withdraw it at any time;

• right to access: you can request to see your data;

• right to rectification: you may ask us to correct any inaccurate or incomplete data;

• right to object: you can object to data processing for direct marketing or personalised recommendations;

• right to data portability: request your digital data to transfer elsewhere;

• right to restriction: ask us to limit processing, so data is only stored;

• right to be forgotten: request deletion of your data (though some data may need to be retained for up to seven years for tax/legal reasons);

• right to lodge a complaint: you can complain to us or the Data Protection Authority, or ultimately take legal action.

To exercise any of these rights, email privacy@groupz.now. We'll respond as soon as possible. Note that rights are not absolute, and we may not always fulfil every request.

12. What rules apply to the use of your data?

We comply with applicable laws, including the GDPR (and its Implementation Act), the Dutch Telecommunications Act, and other Dutch legislation.

13. What cookies do we use?

On our website, we use cookies and similar technologies (e.g. pixel tags). Cookies store small data bits in your browser to recognise you as a visitor and analyse website use.

By law, we may place strictly necessary cookies without your consent. For other types (functional, analytical, advertising), we need your approval. When you visit our site, you’ll see a banner explaining our cookies and giving you choice over categories.

If you don't accept certain cookies or block them in your browser, it may limit website functionality.

We use the following cookie types:

• necessary cookies;

• (optional) functional cookies: for session and login;

• analytical cookies: to analyse visits;

• advertising cookies: for personalised ads.

Functional, analytical, and advertising cookies are only deployed with your consent.

We specifically use cookies from:

• LinkedIn

• Google Analytics 4

• HubSpot

14. What do we do with data from minors?

Neither our website nor services are aimed at minors. If you're under 16, you need parental or guardian consent to use our website or contact us. If you do so, we assume such consent has been given.

15. Do you have a question about this privacy policy?

Please contact us at privacy@groupz.now. We’d be happy to help!