Group bookings and your PMS: where does it stop and where does Groupz start?
A reservation system is indispensable for day-to-day hotel operations. But things are different when it comes to group bookings: quotations, lists of names, room assignments and cancellations are often time-consuming and prone to errors. Groupz takes exactly that part out of your hands. Not as a replacement for your PMS, but as a smart addition that automates the group process.
In short: why hotels choose Groupz
- Groupz works alongside Opera, Mews, Protel, RoomRaccoon, Siteminder, Bookingmonster, LeisureKing, Hotelizer, Thynk, Lodgiq
- 80% less administration per group booking
- No more mistakes and stress with group bookings
- Live within 1 day without technical implementation
Why a standard reservation system is not enough with groups
A Property Management System (PMS) or Central Reservation System (CRS) is indispensable in any hotel. Without it, you have no overview of rooms, rates and daily operation. Perfect for individual bookings.
But group bookings are different. Then there is more involved: quotes, options, lists of names, room assignments, cancellations and last-minute changes. Often this is done via e-mails and Excel files, resulting in a lack of overview and lurking mistakes.
A PMS doesn't solve that part. Groupz does: as a supplement, not as a replacement.
✅ Individual rooms: availability, rates, scheduling → excellent.
❌ Groups: quotations, options, lists of names, room assignment, changes, cancellation policies, script, internal tasks → fragmented and prone to error.
The result?
☹️ 18 emails for one room change
☹️ Tasks falling between the cracks
☹️ Errors in Excel → angry guests at check-in
☹️ Discussions with bookers about cancellations
☹️ Stress on busy days
☹️ Missed sales
How Groupz complements this
This is what it provides
For reservation teams:
- 80% less administration → more time for hospitality
- Less errors & stress → automatic calculations and reminders
- More overview & control → one central place for communication and tasks
For bookers:
- More convenience and transparency → see and manage everything yourself
- Faster clarity → quotes and changes arranged immediately
- Clear conditions → no surprises or discussions afterwards
Your reservation system + Groupz = complete grip
Your PMS remains the basis for rooms and rates. Groupz fills the gap left by group reservations. It is PMS-independent and works alongside systems such as Opera, Mews, Protel, RoomRaccoon, Siteminder, Bookingmonster, LeisureKing, Hotelizer, Thynk or Lodgiq.
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Frequently Asked Questions
No. Your PMS/CRS remains the basis for rooms and rates. Groupz handles the group process between demand and arrival. Exactly the piece where you are now losing time.
We work PMS-independently. Whether you work with Opera, Mews, Protel, RoomRaccoon, Siteminder, Bookingmonster, LeisureKing, Hotelizer, Thynk or Lodgiq: you continue to use your own PMS. Groupz automates the group process around it. Many hoteliers immediately ask for a link to their PMS, but the question is: why really?
For individual reservations, a PMS link is crucial to show availability and pricing in real time. For group reservations, it works differently. No one wants a group booker in Groupz to be able to book rooms or see availability themselves. In fact, that would add risk and complexity.
The only real advantages of a PMS link for groups are the automatic processing of the list of names and the processing of cancellations. But both hardly save any time, while the investment and technical complexity for hotels and for us are enormous.
Therefore, the strength of Groupz is not in linking, but in automating the communication and administration around group bookings. This is where the real 80% time savings and satisfaction of both booker and team are to be found.
Using Groupz within your hotel brings several benefits. Below we highlight some of the benefits:
- 80% less administration time
- 20% higher conversion on group requests
- Fewer errors due to automatic reminders & clear status updates
- More time for guest-focused work and upselling
- Happy bookers and employees
Groupz is up and running within one day. All that is needed: basic hotel information (rooms, types, conditions). After that, the system is ready to use immediately.
Want a live demo or more information? Schedule a personal appointment.
Product & Operations Manager
simply make an appointment with Jenneke
Hotelier & Founder