Frequently asked questions

Groupz is a booking platform developed specifically for group bookings in hotels and lodging accommodations. It enables bookers to manage their group bookings completely independently, while hotel staff keep an overview and spend up to 80% less time on administration.

For hotels, hostels, group accommodations and aparthotels with multiple group requests per month. Both small independent hotels and large chains can work with it.

The booker receives a personalized environment in which he or she can:

• Adds lists of names
• Create room layouts
• Make cancellations (including automatic costing)
• Requests extras
• Communicates with the hotel via a chat function<

Using Groupz within your hotel brings several benefits. Below we highlight some of the benefits:

• 80% less administration time
• 20% higher conversion on group requests
• Fewer errors due to automatic reminders & clear status updates
• More time for guest-focused work and upselling

Currently, Groupz works alongside existing systems. No technical links are needed to get started. Integrations with commonly used PMSs will follow at a later stage.

Groupz is up and running within one day. All that is needed: basic hotel information (rooms, types, conditions). After that, the system is ready to use immediately.

Yes. The system is intuitively designed and works with clear dashboards, tasks and notifications. New employees can work with it without training.

All payments are made through the hotel itself, not Groupz. Booking statements and payment statuses are visible, but payments are not processed by us.

• Up to 100 rooms: €495 p/m
• Up to 200 rooms: €595 p/m
• More than 200 rooms: €695 p/m
• One-time set-up fee: €1.495
• Monthly subscription

There is a one-month notice period. You have access to all data until the end of that month. There are no hidden fees.

Request a no-obligation demo. In 20 minutes we will take you through the system and discuss your current group process. Based on this, you will gain insight into the potential time and revenue gains.

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Groupz is not a PMS or OTA. We focus exclusively on the process surrounding group reservations - with attention to communication, administrative handling and ease of use for both booker and employee.

Yes. We offer onboarding, video explanations, customer support via email/chat as well as personal guidance when getting started. You can also get substantive help with setting up terms, offers and communications.

Yes. In consultation we set up a test environment where you can experience how it works, without switching or paying immediately.

As employees reclaim time, they can respond more quickly to requests, proactively upsell and conduct error-free communication. This results in higher conversion rates, fewer cancellations and satisfied returning bookers.

We attach great importance to the security of your data. Therefore, we have prepared for you a technical document explaining how we ensure a secure environment of Groupz. This is available in Dutch and English.