Groupz is not only about smart software, but also, and especially, about the people who make the difference. One of them is Jenneke, our Product & Operations Manager. Chances are you will be the first to speak to her when you start working with Groupz. High time to get to know her better!
The link between idea and execution
Jenneke is the spider in the web at Groupz. Sales meetings, contract negotiations, configuring the system, training teams, guidance during go live, support afterwards. You name it, and Jenneke takes care of it.
She also looks at the big picture: budgets, strategic conversations and how the platform continues to evolve. "I make sure the whole picture is right, from A to Z. Ultimately, I want customers not only to start with Groupz, but also to stay because it really works for them."
"The best part? That I see how people become enthusiastic"
What drives Jenneke is the enthusiasm she sees in customers. "It's SO nice to see how enthusiastic accommodation employees become as soon as they work with Groupz. Their work not only changes practically, but it just becomes more fun.
For me personally it is extra special, because I myself have worked in the hotel industry for over 20 years, 15 of which in management positions. I know the challenges from practice, including as Front Office Manager, Rooms Division Manager and as Back Office & Policy Manager. I have personally experienced the frustrations that clients now face. It gives an enormous amount of energy to see how we can really solve them. And the best part? It not only delivers happy teams for the customer, but also concrete financial results."
Practical experience as a strength
Jenneke works intensively with clients and dives completely into how their organization and processes work. "I really want to understand what they are up against, so together we can see how Groupz can help with that. Thanks to my years of experience in the hotel industry, I quickly recognize the obstacles and can help think about solutions in a focused way."
Her strength is in process optimization and automation. Always with an eye on both employees and guests. "I want things to be better for everyone. And I understand that change can sometimes be exciting within a team, so I take clients through that step by step."
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Jenneke van Spaendonck - Product & Operations Manager Groupz
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Building something great together
What makes working at Groupz so inspiring for Jenneke? "It is really special to see how an idea has grown into a complete product and a successful company. That I got to be part of that from the beginning really feels like something unique."
She calls the collaboration with software developer Bart Pype "not only instructive, but also just great fun." And founder Niek? "He ensures that the work always remains challenging and educational. After years of working together in the hotel industry, it's great to now embark on this adventure together."
Her tip for doubters? Just do it!
"Just try it! You really have nothing to lose. We work without long-term contracts and with only one month's notice. In addition, we work on a no cure no pay basis because we really want to help the hotel industry move forward. That's a promise we keep. Chances are you, like our other customers, will soon be thinking: why didn't we do this sooner?"
If you're curious about Groupz,schedule your free demo with Jenneke today. She'd love to take you through it!
