Behind the scenes at Groupz: Jenneke

At Groupz, it’s not just about smart software. It’s about the people who make the real difference. One of them is Jenneke, our Product & Operations Manager. Chances are she’ll be the first person you talk to when you start working with Groupz. Time to get to know her a little better!

The link between idea and execution

Jenneke is the driving force at Groupz. sales conversations, contract discussions, configuring the system, training teams, support during go-live, and follow-up support.  You name it, and Jenneke takes care of it.

She also looks at the bigger picture: budgets, strategic discussions, and how the platform continues to evolve “I make sure that everything fits together from start to finish. Ultimately, I want customers not just to start with Groupz, but to stay because it truly works for them.”

“The best part? I see people get excited”

What motivates Jenneke is seeing the enthusiasm in customers. “It’s so rewarding to see how delighted accommodation staff become once they start using Groupz. Their work not only changes practically but becomes more enjoyable too.

For me personally, it’s especially meaningful because I spent over twenty years in hospitality, fifteen of which were in leadership roles. I’ve experienced the same challenges as our customers: from Front Office Manager to Rooms Division Manager and Backoffice & Policy Manager. The frustrations they face are ones I know well. It gives me so much energy to see how we finally solve these issues. And the best part? Our customers don’t just get happier teams, they also get real financial results.”

Experience from practice as a strength

Jenneke works closely with customers and dives deep into how their organization and processes operate. “I really want to understand what they’re struggling with, so we can together explore how Groupz can help. Thanks to my long experience in hospitality, I recognize the obstacles quickly and can suggest targeted solutions.”

Her strength lies in process optimization and automation, always with both staff and guests in mind. “I want things to improve for everyone. And I know change can feel daunting for a team, so I guide customers step by step."

Building something big together

What makes working at Groupz so inspiring for Jenneke? “It’s really special to see how an idea has turned into a full product and successful company. Being part of that from the beginning feels truly unique.”

She describes collaborating with software developer Bart Pype as “not only educational but genuinely enjoyable.” And founder Niek? “He ensures the work remains challenging and informative. After years of working together in hospitality, it’s fantastic to now be on this adventure together.”

Her tip for those considering it? Go for it

“Just give it a try, you really have nothing to lose. We work without long‑term contracts and only ask for a one‑month notice period. We also operate on a no‑cure‑no‑pay basis because we genuinely want to support the hospitality industry. That is a promise we keep. Chances are that you, like our other customers, will soon wonder why you didn’t do this sooner.”

Curious about Groupz? Book your free demo with Jenneke today. She’d love to walk you through it.